Skip Navigation
hardwood in medium tone

Live Beautifully,
Without Worry.

Your new floors are perfect. Let's keep them that way with Everguard Protection.

Image Alt Text

Get Ultimate Protection and Peace of Mind.

Ask your sales professional for complete details about our exclusive EverGuard® Stain Protection Plan.

     

Image Alt Text

 

 

WHEN A SPILL OCCURS

 

 

 

  1. Use the 3M stain removal product, and chances are, you'll be able to remove common household stains quickly and easily. Simply follow the instructions in your warranty registration "welcome" letter to receive this free product.

  2. For additional assistance, call our toll-free number, 1-800-352-6789. The 3M stain removal experts will work with you to remove even the most stubborn stain.

  3. If the stain remains, 3M will have a professional cleaner contact you to schedule an appointment to remove the stain - free of charge. 

  4. If the stain cannot be removed, the affected area of your carpet will be replaced one time, according to the terms of the warranty. In years one through five, you pay only for labor, pad, and carpet disposal. In years six through then, you also pay a fee equal to half of the carpet's original purchase price. After the carpet is replaced, you must relinquish the stained carpet. 

Simple, Honest, and Hassle-Free.

We believe protecting your floor shouldn't be complicated. That’s why we made our plan as straightforward as possible.

Simple Bullet Points
  • Zero Deductibles: You pay nothing when you file a claim.
  • No Service Fees: No hidden fees. Ever.
  • Easy Online Claims: File anytime, day or night.
  • Trusted Technicians: Your floor will be repaired by the same experts who installed it.
    • family reading a book on wood look floor

    Frequently Asked Questions


    How much does a service call cost?
    $0. There are absolutely no service fees or deductibles with your plan.
    Can I purchase Everguard after the install?
    Yes, up to 5 calendar days later.
    Who will come to my house for the repair?
    The original retailer who installed your flooring will handle the repair, so you'll see a familiar, trusted face.
    Is the plan transferable if I sell my home?
    Yes! The Everguard protection plan can be transferred to the new homeowner, adding value to your home.
    How do I submit a claim?
    Simply visit the claims portal (customer.centricity.com) or call us directly, and we'll guide you through the simple process.

    Everguard is proudly backed by Centricity, a trusted leader in product protection with over 47 years of experience.

    Contact Us

    Name
    Contact

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Thank You For Contacting Us.

    Thank you for contacting Carpet One Floor & Home. Your local flooring expert will reach out to you regarding your inquiry.